◍ LEGAL
Privacy & Terms
Privacy Policy
The short version: we only collect what you type into the contact form. We use it to reply to you. We don't track you, we don't use cookies, and we don't sell anything.
Who we are
Beyond Expectations SRL, registered in Romania (CUI: RO 48850847, Reg. Com.: J12/4086/2023), with registered address at str. Soporului 5, bl. A, sc. 2, ap. 408, 400482 Cluj-Napoca. We are the data controller for any personal data submitted through this website.
What we collect
We collect only the information you voluntarily submit through the contact form:
- Your name
- Your email address
- Your company name (optional)
- Your message
We collect nothing else. No cookies, no analytics, no tracking pixels, no fingerprinting.
Why we collect it
Solely to respond to your inquiry. We have no other purpose.
How long we keep it
We keep your message for as long as the conversation is active. Once we have concluded our exchange and no business relationship has been established, we delete it. If we begin working together, we retain relevant correspondence for the duration of the engagement and for any legally required period thereafter.
Who we share it with
Nobody. Your inquiry is read by the team member who responds to it. We do not sell, share, or transfer your personal data to third parties for any purpose.
Your rights under GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
- Lodge a complaint with the Romanian supervisory authority (ANSPDCP) at anspdcp.ro
To exercise any of these rights, email us at beyond@completat.ro. We will respond within 30 days.
Terms & Conditions
The short version: using this website or submitting the contact form does not create a contract. Engagements are formalised in a separate written agreement.
About this website
This website is operated by Beyond Expectations SRL. It provides information about our services and a way to get in touch. Nothing on this website constitutes a binding offer or guarantee of availability.
Contact form
Submitting the contact form is an inquiry, not a contract. No contractual relationship is formed until both parties have signed a separate written agreement. We reserve the right to decline any inquiry without explanation.
Accuracy of information
We make reasonable efforts to keep the information on this website accurate and current. However, we make no warranty, express or implied, about its completeness or fitness for any particular purpose.
Intellectual property
All content on this website — text, graphics, the bex-mark logo, and code — is the property of Beyond Expectations SRL. You may not reproduce or use it without written permission.
Limitation of liability
To the maximum extent permitted by Romanian law, Beyond Expectations SRL is not liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, this website.
Governing law
These terms are governed by Romanian law. Any dispute that cannot be resolved amicably shall fall under the exclusive jurisdiction of the courts of Cluj-Napoca, Romania. For cross-border EU disputes you may also use the EU Online Dispute Resolution platform.
Changes
We may update these terms at any time. The date at the top of this page reflects the latest revision. Continued use of the website after changes constitutes acceptance.